Frequently Asked Questions
Everything you need to know about shopping with AYANA.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own measurements to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic or international return.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the country, while international orders can take 7-14 business days depending on the destination.
Are your garments sustainably made?
At AYANA, we prioritize ethical manufacturing and use organic or recycled materials in over 60% of our collections. Detailed fabric information is available on every product description.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.